Shipping policy

Shipping Policy — Nexa Home

At Nexa Home, we are committed to delivering your order as quickly and safely as possible.

SHIPPING OPTIONS

Standard Shipping: 10–18 business days

Orders $50+:  Free Standard Shipping
Orders under $50 : Standard Shipping is $3.99

Express Shipping: 7–10 business days
Orders under $50: Express Shipping is $7.99
Orders $50+: Express upgrade is $3.99

ORDER PROCESSING

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Selected Product Shipping Offers: Some products may include U.S. Standard Shipping at no additional charge regardless of the regular free-shipping threshold. When applicable, the offer will be clearly stated on the product page and reflected at checkout. Other items in the same order may have separate shipping charges.

WHERE WE SHIP

We ship to the United States and internationally to over 25 countries including Canada, United Kingdom, Australia, Germany, France and more.

ORDER TRACKING

Once your order ships, you will receive a confirmation email with your tracking number. Please allow 3–5 days after shipping for tracking to update.

LOST OR DELAYED PACKAGES

If your package has not arrived within 45 business days, please contact us at support@nexahomeco.com and we will resolve the issue promptly.

CONTACT US

Email: support@nexahomeco.com
Response time: Within 24 hours (Monday–Friday)