Shipping policy

Shipping Policy — Nexa Home

At Nexa Home, we are committed to delivering your order as quickly and safely as possible.

SHIPPING OPTIONS

Standard Shipping — 10–15 business days on orders $50+— FREE

Standard Shipping — 10–15 business days on orders under $50— $3.99

Express Shipping — 7–10 business days — $3.99

ORDER PROCESSING

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

WHERE WE SHIP

We ship to the United States and internationally to over 25 countries including Canada, United Kingdom, Australia, Germany, France and more.

ORDER TRACKING

Once your order ships, you will receive a confirmation email with your tracking number. Please allow 3–5 days after shipping for tracking to update.

LOST OR DELAYED PACKAGES

If your package has not arrived within 20 business days, please contact us at support@nexahomeco.com and we will resolve the issue promptly.

CONTACT US

Email: support@nexahomeco.com
Response time: Within 24 hours (Monday–Friday)