Terms of Service

Terms of Service

Last updated: July 1, 2026

Please read these Terms of Service carefully before using nexahomeco.com. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our Site.

1. Overview

Nexa Home ("we", "us", or "our") operates nexahomeco.com. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

2. Eligibility

You must be at least 18 years of age to use this Site. By agreeing to these Terms of Service, you represent that you are at least 18 years old. We reserve the right to refuse service to anyone for any reason at any time.

3. Products

All products listed on this Site are subject to availability. We reserve the right to discontinue any product at any time. Product descriptions, images, and pricing are subject to change without notice. We do not warrant that product descriptions or other content are accurate, complete, reliable, or error-free.

Colors of products as displayed on screen may vary slightly from the actual product due to monitor display settings and photography lighting.

4. Pricing and Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to refuse or cancel any order if the product is listed at an incorrect price or contains other errors.

We accept Visa, Mastercard, American Express, PayPal, and Shop Pay. Payment must be made in full before your order is processed and shipped. All transactions are SSL-encrypted.

5. Orders

We reserve the right to refuse any order at our discretion. After placing an order, you will receive a confirmation email. This email confirms receipt of your order, not acceptance. We reserve the right to cancel an order if:

  • A product is out of stock or discontinued
  • There is a pricing or product description error
  • We suspect fraudulent activity
  • Your billing and shipping information cannot be verified

Orders can be cancelled or modified within 12 hours of placement. After that, orders enter processing and changes may not be possible.

6. Shipping

Shipping times and rates are described in our Shipping Policy. We are not responsible for delays caused by customs, carrier issues, or events outside our control. Risk of loss and title for items pass to you upon delivery to the carrier.

7. Returns & Refunds

Our return and refund terms are described in full in our Return & Refund Policy. We offer a 30-Day Satisfaction Guarantee on all products.

8. Intellectual Property

All content on this Site — including text, graphics, logos, product images, and software — is the property of Nexa Home or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, display, sell, or otherwise use any content from this Site without our written permission.

9. Prohibited Uses

You agree not to use this Site to:

  • Violate any applicable law or regulation
  • Submit false, misleading, or fraudulent information
  • Collect or harvest personal information without consent
  • Transmit any unsolicited or unauthorized advertising
  • Interfere with or disrupt the security or operation of the Site
  • Attempt to gain unauthorized access to any part of the Site

10. Disclaimer of Warranties

THIS SITE AND ALL CONTENT, PRODUCTS, AND SERVICES INCLUDED ON OR MADE AVAILABLE THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEXA HOME SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE OR ANY PRODUCTS PURCHASED THROUGH THIS SITE.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Nexa Home and its affiliates, officers, employees, and agents from any claims, liabilities, damages, or expenses (including attorneys' fees) arising out of your use of the Site, your violation of these Terms, or your violation of any third-party rights.

13. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over such sites and are not responsible for their content, privacy practices, or accuracy. Linking to any other website does not imply endorsement.

14. Governing Law

These Terms of Service and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

16. Contact Us

Questions about the Terms of Service should be sent to us at:

Nexa Home
📧 support@nexahomeco.com
Response time: Within 24 business hours, Monday–Friday